Provides on-site support to judges, clerks, and other court personnel within ten designated courthouse sites to prevent technical interruptions.
Douglas Irwin
Field Technican
Cybersecurity Student
Information System Technician
Support Agent
Douglas Irwin
Field Technican
Cybersecurity Student
Information System Technician
Support Agent
About Me
Hi, there! 
I am an aspiring cybersecurity analyst driven by a forward-thinking mindset. I enjoy simplifying and streamlining processes to increase more productive time for myself and others. My passion lies in delivering quality results efficiently and accurately.
- Age: 30s
- Residence: USA
- Status: Employed
- Address: Idaho Falls, ID
Fun Facts
1000+ Memorized Movie Quotes
15+ Times Moved
50+ Books Read
1 00+ Cups Of Tea
Resume
Experience
Apr 2023 - Present
Field Service Technician -
7th Judicial District
Idaho Supreme Court
Aug 2022 - Mar 2023
Information Systems Technician
El Dorado Hills CSD
Served as an adviser and provided operational support for IT equipment, software, networks, and systems users.
Oct 2021-Apr 2022
Field Service Technician I
CRI Advantage
Imaged, installed, and repaired desktop and laptop computers in a government business enterprise environment.
Education
2022 - Present
Western Governors University
Online
B.S. in Cybersecurity and Information Assurance
Certifications
CompTIA A+
Certificate
Google IT Support Professional
Certificate
Skills
System
-
Microsoft90%
-
Apple80%
-
Linux85%
-
VMWare60%
Languages
-
English
-
Spanish
Coding
-
Bash
-
Python
-
DuckyScript™
Knowledge
-
Fluent in Spanish
-
Excellent customer service skills
-
Training and Leadership Experience
-
Exceptional at Troubleshooting and Critical Thinking
-
Windows management
-
Administering networks