Doug Irwin
Systems Administrator — infrastructure, identity and automation
Courts, counties and small businesses kept running: 10 sites, 150–300 users. Lehi, Utah · available now.
- Lehi, Utah · Salt Lake and Utah County
- Available now · on-site, hybrid or remote
- Promoted to IT Systems Administrator within my first week at Madison County (2026)
What I look after
- Windows Server, Active Directory, Microsoft 365 and Entra ID for a county with 150 to 300 users.
- Ten courthouse sites across the 7th Judicial District: endpoints, VPN and Amazon WorkSpaces virtual desktops for judges, clerks and staff.
- Courtroom AV, videoconferencing and VoIP that has to work at 9:00 a.m., whether or not it worked yesterday.
- Migrations and refreshes: ten counties moved from county email to state email, a district-wide hardware refresh, and cabling layouts drawn from floor plans.
- Managed IT for three small-business clients through my company, UplinkSync LLC.
Selected work
Idaho courts · Jul 2024
Restoring ten courthouse sites after the CrowdStrike outage
District point of contact when a faulty CrowdStrike update took Windows machines down. Nine of ten county sites were working again the same day, the last the next morning.
Idaho courts
Packaging a vendor tool that shipped without an installer
Built a custom MSI package for a vendor tool so it could be deployed like the rest of the managed software, saving more than 55 minutes per deployment.
Homelab practice
Homelab: certificate-based SSH, single sign-on and an approval queue
HashiCorp Vault signs short-lived SSH certificates, Authentik handles sign-in to self-hosted apps, and root-level commands from automation wait for my approval.
Experience
Oct 2025 – Present
Owner / Principal Consultant
UplinkSync LLC
Jan 2026 – Aug 2026
IT Support Specialist → IT Systems Administrator
Madison County, Idaho
Apr 2023 – Jan 2026
Field Service Technician, 7th Judicial District
Idaho Supreme Court
Aug 2022 – Mar 2023
Information Systems Technician (part-time)
El Dorado Hills Community Services District
Oct 2021 – Apr 2022
Field Service Technician
CRI Advantage
Apr 2021 – Oct 2021
IT Support Technician
City of Rexburg
Education and credentials
Expected 2027
B.S. Cybersecurity and Information Assurance
Western Governors University, in progress
Active to Jul 2028
CompTIA A+
2023
ITIL 4 Foundation
IT service management
2021
Google IT Support Professional Certificate
Current
FAA Part 107 Remote Pilot
Small unmanned aircraft systems
Language
Spanish
Bilingual English and Spanish
Also
- Homelab: a self-hosted AI gateway where privileged commands wait for a human to approve them, used to practice the access controls I’d want at work.
- Drone operations: FAA Part 107 certificated, with oversight of county drone operations.
- UplinkSync LLC: managed IT for small businesses since October 2025; LLC formed Feb 2026.
Web work
I also design and build websites for small businesses through UplinkSync. Each entry on the web work page says exactly what my role was.
Website
uplinksync.com
UplinkSync’s own site: a block-theme child with structured data, a locked-down REST API and written client terms.
Website
southwickacademy.com
A lead-generation site for a martial arts school: I designed it and manage its content.
Get in touch
Email is the quickest way to reach me: contact@dougirwin.tech. I’m also on LinkedIn and GitHub.