Doug Irwin
Systems Administrator — infrastructure, identity and automation
Courts, counties and small businesses kept running: 10 courthouses and 20+ county departments. Lehi, Utah · available now.
- Lehi, Utah · Salt Lake and Utah County
- Available now · on-site, hybrid or remote
- Most recently: IT Systems Administrator, Madison County · 120+ users, 20+ departments (Jan – Aug 2026)
- CompTIA A+2022 · active to Jul 2028
- FAA Part 107 Remote PilotSmall unmanned aircraft systems
- HSPD-12 PIV credentialFederal background investigation, held at Idaho National Laboratory
- B.S. CybersecurityWGU · expected 2027
What I’ve run
- Madison County, 2026: hybrid Active Directory and Microsoft 365 for 120+ users across 20+ county departments.
- Idaho courts, 2023 – 2026: ten courthouse sites across the 7th Judicial District. Endpoints, VPN and Amazon WorkSpaces virtual desktops for judges, clerks and staff.
- Courts and county: courtroom AV, videoconferencing and VoIP that had to work at 9:00 a.m., whether or not it worked the day before.
- Idaho courts: four court construction projects, network demarcation points in all 10 counties, and court cabling at 8.
- UplinkSync LLC, since Oct 2025: small-business IT, web and drone services. 4 clients to date, 3 ongoing.
Selected work
Madison County · 2026
“Reboot until it works,” fixed for good
Traced recurring account lockouts to workstation time drift and put a proper NTP configuration in place. The lockouts stopped.
Idaho courts · Jul 2024
CrowdStrike: triage, delegate, scale by phone
First report at 6:00 AM. Escalated early, handed the fix to county IT and walked the other counties through it by phone: 9 of 10 back the same day.
Idaho courts · 2024
One installer, about 40 counties
Packaged a vendor’s 55-minute manual setup as an MSI installer; Idaho Supreme Court IT used it to deploy to the remaining 38 to 40 of Idaho’s 44 counties.
Homelab · 2026
An approval gate for AI agents
Every root command an AI agent wants to run in my lab waits for approval: 4,883 requests logged since June. Auditing it showed the auto-approver cleared 94% within a minute, unread. I rebuilt it so only read-only commands pass on their own.
Experience
Oct 2025 – Present
Owner / Principal Consultant
UplinkSync LLC
Jan – Aug 2026
IT Systems Administrator
Madison County, Idaho
Apr 2023 – Jan 2026
Field Service Technician, 7th Judicial District
Idaho Supreme Court
Aug 2022 – Mar 2023
Information Systems Technician
El Dorado Hills Community Services District (CA)
Oct 2021 – Apr 2022
Field Service Technician
CRI Advantage, subcontracted to Idaho National Laboratory
Apr – Oct 2021
IT Support Technician
City of Rexburg
Education and credentials
Expected 2027
B.S. Cybersecurity and Information Assurance
Western Governors University, in progress
Jul 2025
FAA Part 107 Remote Pilot
Small unmanned aircraft systems
2023 · expired Feb 2026
ITIL 4 Foundation
IT service management
2022 · active to Jul 2028
CompTIA A+
2021 – 2022
HSPD-12 PIV credential
Federal background investigation, held at Idaho National Laboratory
2021
Google IT Support Professional Certificate
2021
Dell TechDirect
Dell warranty repair
On my own time
- UplinkSync LLC: small-business IT, web and drone work since October 2025 (LLC formed Feb 2026).
- Homelab: where I practice access control, automation and recovery on systems I’m allowed to break. Three write-ups.
- Drone: FAA Part 107 remote pilot; 74 logged flights for listing, marketing, construction and content shoots.
Web work
I also design and build websites for small businesses through UplinkSync. Each entry on the web work page says exactly what my role was.
Website
uplinksync.com
UplinkSync’s own site: a block-theme child with structured data, a locked-down REST API and written client terms.
Website
southwickacademy.com
A lead-generation site for a martial arts school: I designed it and manage its content.
Website
aurumgroveboutique.com
First storefront for an Idaho Falls boutique, connected to its Poshmark shop; rebuilt on a Twenty Twenty-Five child theme in Nov 2026.
Get in touch
Email is the quickest way to reach me: contact@dougirwin.tech. I’m also on LinkedIn and GitHub.
For IT, web or drone work for your business, see UplinkSync.