Experience

Windows Server and Active Directory; Microsoft 365 and Entra ID: accounts, licensing and access.

Windows desktops and laptops: imaging, deployment, repair and a district-wide hardware refresh; mobile devices in Cisco Meraki Systems Manager; MSI packaging.

VPN and Amazon WorkSpaces virtual desktops for judges, clerks and staff across ten counties.

VoIP, videoconferencing, courtroom AV and digital evidence presentation equipment.

LAN/WAN and VLAN configuration, structured cabling and patch panels, and cabling layouts drawn from floor plans.

Proxmox, VMware and Docker; containerized services on VPS infrastructure behind an Nginx reverse proxy; Linux and macOS.

Owner / Principal Consultant

UplinkSync LLC

• Managed IT for three small-business clients: networks, endpoints and Microsoft Entra ID.
• Deploy and maintain containerized client services on VPS infrastructure behind an Nginx reverse proxy.
• Serving small-business clients since October 2025; LLC formed Feb 2026.

IT Support Specialist → IT Systems Administrator

Madison County, Idaho

• Promoted from IT Support Specialist to IT Systems Administrator within the first week.
• Administered Windows Server, Active Directory, the network and endpoints for 150 to 300 users.
• Managed identities, licensing and access in Microsoft Entra ID and Microsoft 365.
• Installed courtroom digital evidence presentation equipment and handed courtroom audio off into the Idaho Supreme Court system.
• Ran AV, videoconferencing and VoIP across county facilities, and oversaw county drone operations as a Part 107 remote pilot.

Field Service Technician, 7th Judicial District

Idaho Supreme Court

• District point of contact during the July 2024 CrowdStrike outage: 9 of 10 county sites restored the same day, the last the next morning.
• Migrated all ten counties from county email to state email, and managed a district-wide hardware refresh.
• Built a custom MSI installer for a vendor tool that shipped without one, saving more than 55 minutes per deployment.
• Supported four courthouse construction projects and drafted cabling layouts from floor plans for all ten counties.
• Supported Active Directory, VPN and Amazon WorkSpaces virtual desktops for judges, clerks and staff.

Information Systems Technician (part-time)

El Dorado Hills Community Services District

• Supported district users and managed mobile devices in Cisco Meraki Systems Manager.
• Kept the hardware and software inventory.
• Ran AV for weekly public meetings.

Field Service Technician

CRI Advantage

• Imaged, deployed and repaired desktops and laptops in a government business enterprise environment.
• Completed Dell warranty-repair training and performed in-warranty component replacements.
• Tracked support work in ServiceNow.

IT Support Technician

City of Rexburg

• Diagnosed and resolved Windows and Active Directory issues for city employees.
• Set up new hardware and software.
• Applied the city’s data-integrity and access-control standards.

B.S. Cybersecurity and Information Assurance

Western Governors University, online

Web Development Bootcamp (12-week certificate)

DevMountain, Provo, Utah

FAA Part 107 Remote Pilot

Small unmanned aircraft systems

CompTIA A+

ITIL 4 Foundation

IT service management

Google IT Support Professional Certificate

Cybersecurity First Responder

Cybersecurity Defense Initiative · 32-hour training

Cybersecurity Proactive Defense

Cybersecurity Defense Initiative · 32-hour training

Google Workspace; backup and disaster recovery; endpoint protection and outage recovery; ServiceNow.

PowerShell, Bash, Python, JavaScript, Git and GitHub, MSI packaging.

English and Spanish.